Every Message In One Place
Connect with leads and customers through
texting, live chat, bulk messaging, Google My
Business and Facebook messages.
Be channel-agnostic.
No matter where it started, Softmedia, Inc. keeps it organized.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
Be channel-agnostic.
No matter where it started, Softmedia, Inc. keeps it organized.
Chat with context.
See the history of every conversation and interaction.
Get started in seconds.
Connect your channels and start messaging right away.
Webchat, Facebook & Google My Business Integration
Turn Messages Into Revenue
Convert website, Facebook and Google My
Business visitors into customers. Engage visitors
immediately with live chat, or save time by auto-
responding with our AI chatbot.
Interact With Your Leads On The Go
With mobile and desktop apps, you can communicate with your leads, customers, and teams from anywhere.
Every Message In One Place
All customer
interactions in one
Unified Inbox
Never miss another chat, review, survey or referral.
Now every customer interaction lives in a single
place, right in your inbox — ready for you to
respond to.
70% of customers prefer to message with businesses
- The Washington Post
Every Message In One Place
Never miss a customer
call
Engage callers immediately with auto-missed call text back to keep the conversation alive so you never lose business because you were unavailable.
Your business wins when you
interact with customers
3X
Higher Conversion
Reviews requested via text message vs reviews requested via email.
95%
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
10X
faster than calling
Text messaging is the new standard for quick and easy communication.
3X
Higher Conversion
Reviews requested via text message vs reviews requested via email.
95%
of messages are read
Texts have a 99% open rate. 95% of those texts are read within 5 minutes.
10X
faster than calling
Text messaging is the new standard for quick and easy communication.
Awesome Words
from clients
Softmedia, Inc. unified inbox helps clients get to leads quicker so they don't lose business
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"Softmedia, Inc. helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Awesome Words
from clients
Softmedia, Inc. unified inbox helps clients get to leads quicker so they don't lose business
Shannon Hanrahan
Realtor
"Clients used to message me on several platforms and it wasn't uncommon for me to go weeks before seeing their messages. Now I see them instantly, in the same message thread, so I'm able to serve my clients quicker, and better."
Robert Wills
AZ Plumber
"Softmedia, Inc. helps me never miss another chat conversation with potential leads. It used to be a hassle finding customer's messages, now it's easy and they're all in one place."
Easily Integrates With Leading Apps
Explore A Better Way To Grow
(508) 444-9980
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